DEGREES OF MOTIVATION AND COMPLACENCY AMONG MICRO- AND SMALL-SIZE ENTERPRISES: A COMPARATIVE STUDY

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MARÍA MAGDALENA SALEME ÁGUILAR
JORGE OSCAR ALVARADO ROUQUETTE
MARGARITA PÉREZ BARROSO

Abstract

The paper is the resultant of an exploratory research with the objective of comparing the items listed below among employees of micro and small industrial enterprises.
• The demographic profile of both groups of employees
• The motivation and hygiene degree according to Herzberg´s Theory
• The identification of indicators of satisfaction and insatisfaction among mexican workers
The interviews took place in 5 micro and 7 small industrial enterprises among a total of 394 employees

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Author Biographies

MARÍA MAGDALENA SALEME ÁGUILAR, National Polytechnic Institute, Mexico

PhD in Administrative Sciences from the IPN ESCA Santo Tomás School of Economics; Head of the Department of Economic Production at the Metropolitan University, Xochimilco Unit. Tel: 54837000 Ext. 7100

JORGE OSCAR ALVARADO ROUQUETTE, Metropolitan Autonomous University, Mexico

Bachelor of Economics, UAM Xochimilco; Full-time Professor-Researcher C of the Department of Politics and Culture at UAM- Xochimilco, Research line "Analysis of factors that influence the learning of mathematics through a virtual laboratory" in the area of ​​Development of applied mathematics to Social Sciences, and on "growth and expansion of micro and small organizations" in the area of ​​Strategy and Management of Organizations of the Department of Economic Production, Email: rouque@prodigy.net.mx

MARGARITA PÉREZ BARROSO, Metropolitan Autonomous University, Mexico

Bachelor of Business Administration, UAM Xochimilco; Full-time Professor, Research Area: "Strategy of Mexican Organizations," Research Line: "Quality of Life of Industrial Workers in Small and Medium-Sized Enterprises in Mexico." Email: margaritapb@yahoo.com.mx

References

Hellriegel, et al. (1999). Comportamiento organizacional. México D.F.: International Thompson Editores.

Herzberg, F. (1959). The motivation to work. New York.: Wiley & Sons.

Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of Industrial and Organizational Psychology, 1319-1328.

Saleme, et al. (2001). Herzberg: factores de motivación e higiene. el caso de trabajadores de micro industria en México. J. Flores y R. Estrada. (Comp.). Estudios Organizacionales y Pequeña y Mediana Empresa, 181-202. México D.F.: Universidad Autónoma Metropolitana, Unidad Xochimilco.

Schermerhorn, et al. (1987). Comportamiento en las organizaciones. México D.F. :Nueva Editorial Interamericana.