A Systematic Analysis, Differences Between Family and Non-Family Mses.

Abstract

The objective of the research is to evaluate the differences in micro and small enterprise management between entrepreneurs that direct family business and non-family business. The originality of the research is based on the development and testing of a model through systemic analysis where the input, transformation and output processes are measured through an instrument composed of 123 items with a Likert-type scale, the findings show that there are differences in their management forms. The research method a quantitative, cross-sectional, non-experimental study was carried out in four countries, with a total sample of 40 267 cases, the main result is that in both types of companies the satisfaction of the entrepreneur is the variable that has the most impact on productivity and although the results contribute to knowledge by the breadth of variables used, the limiting one is the lack of segmentation.