JOB SATISFACTION AND 5'S KAIZEN - A GOOD WAY TO GET BETTER PRODUCTIVITY, EFFICIENCY AND UNIFORMITY IN MANUFACTURING AND INDUSTRIAL SECTORS

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Publicado: Jan 1, 2008
DOI: https://doi.org/10.35426/IAv37n101.01
Palabras clave:
5'S, Quality Management, Lean Manufacturing, , Job satisfaction, Productivity, Efficiency

Contenido principal del artículo

Blanca Rosa Garcia Rivera
Universidad Autónoma de Baja California, México.
John Lew Cox

Resumen

5's Kaizen is a tool oriented to total quality. Its forerunner was introduced in Japan by Deming about 60 years ago. Nowadays its practice is very useful to a business1 successful implementation of any other operations improvement methodology. The 5's Kaizen methodology leads to the creation and maintenance of cleaner, better organized, standardized and safer working areas, trying to highlight a “better quality of life” in every operation. 5S Kaizen is a very useful concept in both manufacturing and service industries. This concept has been applied in various ways and has proven its worth in making businesses more productive and efficient overtime. This paper presents the implementation of 5's in Fender Corporation, Mexico, a manufacturer of musical instruments in Ensenada, Baja California. The implementation was done in the guitar string manufacturing department. To the department, this was a challenge for leaner thinking; thus, the main objective was to achieve a change of culture in this department. A likert scale questionnaire was applied to measure the perceptions of the employees about job satisfaction after the 5S implementation.

Detalles del artículo

Número
Vol. 37 Núm. 101 (2008): Revista 101
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Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial 4.0.

Biografía del autor/a

Blanca Rosa Garcia Rivera, Universidad Autónoma de Baja California, México.

Doctora en Ciencias Administrativas por el Instituto Politécnico Nacional, catedrática de la Facultad de Ingeniería de la Universidad Autónoma de Baja California, campus Ensenada.

John Lew Cox

MSE & PhD en Ingeniería Industrial por la Universidad de Arizona, Estados Unidos. Profesor emérito de la Universidad del Este de Florida.

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